Please find below, the answers to our most frequently asked questions: - How far back can you claim?
Answer: 6 years in England and Wales (5 in scotland). - How long will my claim take?
Answer: 8-12 weeks should be sufficient time; however the length of any claim depends on the response from the company involved. - How much of the charge amount can you claim?
Answer: At the moment you can claim the full amount of your penalty charges; however it is expected that penalty charges are soon going to be capped (limited at a maximum amount). The Office Of Fair Trading (OFT) is yet to rule on the matter ; Once a capped rate is announced, we expect to recover 100% of any monies over the capped amount. - Will I need to supply all my bank statements?
Answer: No, we will arrange for all of your statements to be provided to us in order for us to calculate exactly how many charges you have incured on your account(s). - Are there lots of forms to complete?
Answer: No, our state of the art systems and unrivalled knowlede of the industry helps make a sometimes complicated and lengthy legal process, quick and painless for the client. We take away all the hassle and handle all the tricky discussions and correspondence with the banks or building societies involved.
- Will my account be closed?
Answer: It is possible for the banks and building societies to close their customer accounts therefore we must advice that you open a parachute account; however we do not know of any client of ours that have had an account closed due to claiming back their penalty charges.
- Who are Morton Lloyd & Co Ltd?
Answer: Morton Lloyd & Co Ltd are a specialist team of financial claims advisors and experts in claims management. Our vision is to provide independant professional help and representation with regard to financial redress.
- Are Morton Lloyd & Co Ltd regulated by any governing body?
Answer: Yes, Morton Lloyd & Co Ltd is regulated by the Ministry of Justice in respect of regulated claims management activities. Registration number: CRM2299 and it's registration is recorded at website: www.claimsregulation.gov.uk .
- How sucessful are Morton Lloyd & Co Ltd?
Morton Lloyd & Co Ltd have so far been 100% sucessful in claiming back charges for penalty charge victims and have never failed to negotiate a bank charge refund. - How do I contact Morton Lloyd & Co Ltd?
Answer: Please visit our contact us page at the following link: Contact us - What if i have a complaint about Morton Lloyd & Co Ltd?
Answer: Please contact our Customer Relations Department. For full details of our complaints procedure please visit the following link: Customer Relations
If you require any further information, please do not hesitate to contact us on tel: 0845 643 0352 or email us on: info@mortonlloyd.co.uk |
